I want to start by saying that the area was absolutely beautiful for an outdoor, fall wedding….
But the way the event coordinator, Michelle, handled the event I attended in October was some of the worst “customer service” I have ever seen.
I arrived to do hair in the morning and heard multiple stories throughout this time of incidents with Michelle.
I was hoping these were isolated incidents. Unfortunately, this was not the case…..
Michelle physically shoved my 4 year old!! We were waiting in line for food, right outside the door and as the line moved my son began to walk inside. As I was reaching for his shoulder to ask him hold on, a lady grabbed him by both arms and pushed him back hard enough that I had to steady him. Before my husband could even react, I told her to never put her hands on my child again. The lady became hateful, with a passive aggressive apology. I informed her I didn’t appreciate her tone. She then stated “that’s a first”.
I just want to bring attention to the fact that SHE PHYSICALLY PUSHED MY 4 YEAR OLD!!! She didn’t even give me time to tell him to hold on!!!
I also personally witnessed Michelle watch the photographer begin to collect equipment from down where the ceremony was held. Michelle then closed the gate. A member of the wedding party opened the gate, helping the photographer. Michelle proceeded to lock the gate, forcing the photographer to walk completely around to collect the rest. She literally refused to just wait. This was before the reception. There was absolutely no rush!!
I am completely disgusted with the encounters I witnessed and heard about!
