Raphael Hotel

A luxurious experience for all guests

What makes it fun

The Raphael Hotel, Autograph Collection is a luxurious Kansas City Plaza hotel with a rich history. Our hotel was originally built in 1927 and served as the home for residents of Villa Serena Apartments. In 1975, we underwent a transformation that made us one of the most unique and upscale hotels in Kansas City. We pride ourselves on offering personal service and a luxurious experience to all our guests. Our guest rooms are spacious and complete with luxury bedding, offering travelers a haven of peace and relaxation in the middle of the city.

Google Reviews

The Raphael Hotel, Autograph Collection

4.6

Based on 1,075 reviews

Brie Rehrs

3 weeks ago

Some trips are about more than getting away. They’re about reconnecting, sharing stories, remembering the people we love, and making the most of the time we have together. My stay at The Raphael Hotel on the Plaza in Kansas City was part of a special girls’ getaway with my aunts as we took time to celebrate and remember loved ones gone too soon. It was a meaningful experience, filled with the kind of moments you hold close to your heart, and The Raphael provided the perfect setting. From the moment we arrived, the level of service was absolutely superior. Every single person we encountered made us feel welcome, valued, and cared for. Exceptional service can be hard to put into words, but when an entire team makes you feel special, it leaves a lasting impression. The hospitality here truly stood out. And the views! Visiting as the seasons were changing, with the beautiful fall leaves beginning to fall around the Plaza, made everything feel even more magical. There is something about the beauty of autumn that encourages you to slow down, reflect, and appreciate the moments you are given. The Raphael is more than a beautiful hotel. It is a place where the atmosphere, outstanding service, and thoughtful hospitality come together to make an experience memorable. I left feeling grateful—not just for the wonderful stay, but for the time spent with my aunts and the memories we made together. Life reminds us far too often that time with the people we love is precious. The Raphael helped make this time together even more special. Thank you to the entire Raphael team for making our girls’ getaway so memorable. You have set the bar incredibly high, and I would wholeheartedly recommend The Raphael Hotel to anyone looking for an exceptional experience in Kansas City.

Miles

3 weeks ago

It is with a heavy heart we have to leave this kind of review. We have been coming to the Raphael for years and while we appreciate the remodeling that has been done, our recent experience was very disappointing. We had a frustrating and disappointing stay. The first room's air conditioning didn't work, and after wasting time with a technician, we were forced to relocate. The second room had a broken shower, which wasn't fixed in time for my morning meeting, and later staff members knocked on our door asking if they could inspect and adjust curtain rods while we were there, which felt very inappropriate. Between the maintenance problems, delays, and lack of readiness, this stay fell far below basic expectations. Although India and David were very gracious and apologetic we are extremely disappointed with our stay.

Leigh Salyer

1 month ago

Great historic hotel. Friendly staff. Very clean. Quaint restaurant and bar.

Rafael O Rivas Espinal

1 month ago

The Raphael Hotel in Kansas City is truly an exceptional property and easily one of the most charming and memorable hotels we’ve stayed at. From the moment we arrived, everything felt welcoming, elegant, and thoughtfully done. The hotel has a beautiful boutique atmosphere that combines classic character with luxury and comfort. Our room was immaculate, spacious, beautifully appointed, and extremely comfortable. You can tell there is tremendous attention to detail throughout the entire property. What really stood out, though, was the service. Every member of the staff we encountered was warm, professional, attentive, and genuinely interested in making sure our stay was perfect. The level of hospitality made the experience feel personal rather than simply another hotel stay. The location is also fantastic, right by the Country Club Plaza, making it incredibly convenient while still maintaining a quiet, sophisticated atmosphere. Between the beautiful accommodations, outstanding service, wonderful location, and unique character of the property, The Raphael Hotel exceeded our expectations. It has the charm and personal attention of a boutique hotel with the comfort and service you would expect from a luxury property. We had an absolutely wonderful experience and would not hesitate to stay here again. Highly recommended if you’re visiting Kansas City and looking for something special.

Toni McAndrew

2 months ago

We absolutely loved this resort and had the most incredible experience from the moment we arrived until the moment we checked out! The entire staff was amazing, so welcoming, attentive, and genuinely focused on making our stay special. Our room was beautiful and spacious, the bed was incredibly comfortable, and we especially loved having great coffee right in our room each morning. The hotel restaurant was another highlight! Every dish we tried was cooked to perfection, the cocktails were fantastic, and the entertainment made our evenings so much fun. The entire experience from the accommodations to the dining, atmosphere, and exceptional service exceeded our expectations. We ended up extending our stay and truly didn’t want to leave and are already looking forward to returning. Highly recommend ❤️

Lex Evans

6 months ago

Absolutely adored our stay. Yolanda and Florian were so kind and went out of their way to make our stay exceptional. The room itself was clean and beautifully taken care of. Great location to walk to dinner, breakfast or go on a romantic gondola ride. Could not have asked for a better stay for our anniversary. Dare I say, this will become a yearly tradition.

6 months ago

6 months ago

6 months ago

6 months ago

I wish I had cancelled my reservation! I too booked a plaza view suite. They also put me in 101 a two-room suite adjoining my son's room 102. Both with a ground level view. Very dated and tight bedrooms, with long wait times for hot water in the shower and during the mornings you ran out of hot water. To make matters if the noise outside wasn't bad enough, the restaurant and lounge was RIGHT below you. The coffee maker made more coffee than the hotel provided mugs could hold..."fill to here". The entire hotel is dump! I moved my reservation to this hotel after the Marriot Residence Inn said ALL their elevators were broken. My name is Francis X. Maloney, and I accept complete responsibility for this review

Sherrie Perkovich

2 years ago

Sam Kosukhin

2 years ago

Great combination of price, services & comfort!

Pat Findley

2 years ago

Excellent hotel with friendly staff

Joyce McMurtrey

2 years ago

Absolutely loved everything about this hotel! Top notch!

Stephen Dean

3 years ago

Bird Guess

3 years ago

A 5 star experience everytime i visit. Tracee and John are consummate professionals who provide exceptional customer service. They make you feel like royalty at this hotel all of the staff are wonderful!

Jennifer Wenzell

3 years ago

We went for our anniversary and the stay was excellent! The front desk and valet staff are very professional and friendly. The manager who checked us in gave us complimentary drinks to help us celebrate! The room was nice and spacious and well worth the money! Great location!

R R

3 years ago

It would be impossible for me to say enough nice things about this hotel to do it justice. Absolutely fabulous top to bottom. Attention to every detail. Monogrammed sheets monogrammed towels. Complimentary water. Again I just cannot say enough nice things about this place. Would absolutely stay there again!!! You made our weekend so special.

A Godley

4 years ago

The Raphael Hotel was just lovely! Such character and ambiance, beautiful! Our room was excellent! Clean and nicely decorated! We had a great view of The Plaza too! Everyone was friendly and helpful. We loved that Chaz is both their restaurant and bar with live music! How enjoyable! Loved that we could walk to and from the plaza area. Lots of shopping and fun things to do. We had a lovely stay!

Russ Albers

4 years ago

I don't mess around with reviews much anymore but I had to add a review about this place. The service by everyone at this hotel was just the best, I'm talking the best of anywhere I've stayed. The suite was really nice, I was sort of surprised actually! It was exactly as pictured. The food at breakfast was perfectly cooked, you could tell it was prepared by a real cook who knew what they were doing. The location is great also, you can walk to the art museum from there.

Sandra Simpson

4 years ago

From the moment we drove up we were treated excellent. We used valet parking and were assisted with our luggage up to our room. Checkin was a dream. Manager and clerk were the best. It felt like we were family. Beautiful hotel that is top notch and knows how to treat customers. Our suite was immaculate and I am a very picky person. Kudos to the Manager and the entire staff. They are well trained and the best at what they do. We will definitely be staying here the next time we are in Kansas City.

J Winter

4 years ago

This is a relatively good old school type hotel with large comfortable rooms but everything is well-maintained and in good working order. Service and staff is very high caliber including the doorman and valet parking staff. There is a small bar and restaurant. So if you’d like a small field boutique hotel this is the place. And of course being a short straw from the plaza is a big plus

Jeremy Beavers

4 years ago

We stayed here for our anniversary in a one bedroom suite and had an amazing time. We had the romance package too which got us free wine, rose petals and free breakfast in bed. The staff was amazing, incredibly friendly and always willing to help or get us what we needed. The restaurant in the hotel was delicious as well. The Marriot Bonvoy app made it easy to get in our room with checking in the app and a digital key with room number which allowed us to go straight to our room. We could also communicate with the front desk and request items needed all through the app. We walked to the plaza to shop since it’s right across the street. I’d highly recommend staying here. We will definitely stay again when we come back to KC.